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frequently asked questions
Where is your company from?
We are founded and based in Germany.
Where do you ship to?
We ship worldwide.
Can I return my product?
Yes. Every order comes with a 30-day return guarantee.
When will my product arrive?
Normally, the package arrives within 3–14 business days. (Depending on your location.) We apologize if there are occasional delays.
How can I pay?
We use SSL-encrypted payment methods and offer all major payment options.
Is my payment safe?
Absolutely. We work exclusively with SSL-encrypted and secure payment providers.